Our guarantee

STCU's online payments promise

We guarantee that your electronic payments are safe, reliable, and secure when you use STCU billpay.

• You will have zero liability from any loss that results from the unauthorized use of the service if you notify STCU within two business days of when you first suspected an unauthorized transaction.
  
• STCU will pay any late fees or finance charges incurred up to $50 should a payment arrive after its due date, provided you have scheduled the payment in accordance with the service's terms and conditions.
  
• STCU will protect your privacy by maintaining the confidentiality of your personal information. Read our Privacy Pledge to learn more.

With STCU billpay, you know your payment will get where it's supposed to go -- safely, reliably, and securely -- every time. We guarantee it!